HOW DO I KNOW IF AN ITEM IS ELIGIBLE FOR RETURN?
Our products are not eligible for Return/Exchange
WHAT IF I RECEIVE A DAMAGED / DEFECTIVE /WRONG PRODUCT?
We Quality Control all our shipping and packaging processes, but in rare circumstances, if you do receive a damaged, defective/wrong product or an incomplete order, simply get in touch with us within 24 hours of receiving your order with pictures at elysiansupport@gmail.com and we will take care of the rest.
For failed online transactions, refunds are automatically processed to the source account in 7 working days.
In case of damaged or defective product, please share an unboxing video for the claim processing, post examine a refund or replacement will be issued in 4-7 days.
Our products are not eligible for Return/Exchange
WHAT IF I RECEIVE A DAMAGED / DEFECTIVE /WRONG PRODUCT?
We Quality Control all our shipping and packaging processes, but in rare circumstances, if you do receive a damaged, defective/wrong product or an incomplete order, simply get in touch with us within 24 hours of receiving your order with pictures at elysiansupport@gmail.com and we will take care of the rest.
For failed online transactions, refunds are automatically processed to the source account in 7 working days.
In case of damaged or defective product, please share an unboxing video for the claim processing, post examine a refund or replacement will be issued in 4-7 days.
