Shipping policy

Order Processing Time
Orders are processed within 1–2 business days.

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Shipping Time

Estimated delivery:

• Metro Cities: 3–5 business days

• Other Locations: 5–7 business days

Delays may occur during festivals, sale seasons, or due to courier issues.

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Shipping Charges

• Standard shipping: FREE on all prepaid orders

• COD charges may apply based on order value

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Order Tracking

Once your order is shipped, you will receive a tracking link via email/SMS.

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Failed Delivery / RTO

If a delivery attempt fails due to wrong address or customer unavailability, the order may return to us.
Re-shipping charges may apply.

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Damaged / Wrong Item Received

Contact us within 48 hours with product photos at
📧 carehouseofelysian@gmail.com
We will replace the product at no extra cost.